Client Services Coordinator

ENCONA is expanding, and we are seeking a Client Services Coordinator. This individual will be responsible for the smooth and effective implementation of training events and other services as well as for obtaining sales from customer accounts . This requires the coordination and preparation of large or small-scale training events both in-person and online. Coordination of travel logistics for personnel as well as clients to ensure event logistics run smoothly.

Important aspects of the role include: sales from new and existing clients, administration of the training events, coordination with all members of the organization, efficient internal communication with management and external communication with customers.

We seek a dedicated and skilled professional eager to contribute to our ongoing success and organizational growth.

To be considered for this role, you will have

• Working knowledge of ISO 9001 or other quality systems preferred
• Minimum Associates Degree or equivalent technical education
• 3 years of experience in sales coordination
• Exceptional English language skills, verbal and written
• Strong administration skills
• Effective Time and Project Management skills with the ability to plan and organize events and meet deadlines

The role will require you to have proven negotiation and customer relationship skills and a drive for growth and service excellence.

Work Location: In person